Last updated: June 2026
By accessing and using the cobalt-mesa website, you agree to be bound by these Terms of Use, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you should not use this website.
This website is provided for informational and promotional purposes related to our travel services. You may use the site for personal, non-commercial purposes only. You agree not to:
Enquiries submitted through our website do not constitute confirmed bookings. All travel arrangements are subject to availability and formal confirmation following consultation with our travel specialists.
Specific terms and conditions apply to each travel service we provide. These will be communicated to you separately before finalising any booking. Payment terms, cancellation policies, and refund eligibility vary by service and will be outlined in your booking agreement.
Prices displayed on this website are indicative starting prices and may vary based on travel dates, availability, group size, and specific customisation requests. All prices are quoted in British Pounds (GBP) unless otherwise stated.
We reserve the right to modify prices due to changes in taxes, fuel surcharges, currency fluctuations, or supplier cost increases. Any price changes will be communicated to you before finalising your booking.
Cancellation policies vary depending on the specific services booked and the timing of cancellation. Detailed cancellation terms will be provided in your booking confirmation.
Refund processing may take up to 30 business days depending on payment method and banking procedures. Some services may include non-refundable deposits or fees, which will be clearly stated at the time of booking.
You are responsible for ensuring you possess valid passports, visas, and any required travel documentation for your destination. We can provide guidance on documentation requirements, but ultimate responsibility rests with the traveller.
You must inform us of any health conditions, mobility limitations, dietary requirements, or special needs that may affect your travel experience. We will make reasonable efforts to accommodate these needs but cannot guarantee suitability for all services.
We strongly recommend purchasing comprehensive travel insurance covering medical emergencies, trip cancellation, baggage loss, and other potential risks. Travel insurance is not included in our service pricing unless explicitly stated.
cobalt-mesa acts as an intermediary arranging travel services provided by third parties including airlines, hotels, tour operators, and transport companies. While we carefully select our partners, we cannot be held liable for their actions, omissions, or failures.
We are not liable for delays, cancellations, or disruptions caused by weather, natural disasters, political events, strikes, or other circumstances beyond our control.
Our liability for any claims arising from our services is limited to the amount paid for the specific service in question, except where prohibited by law.
All content on this website, including text, images, graphics, logos, and design elements, is owned by cobalt-mesa or licensed to us. This content is protected by UK and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from our website content without express written permission. This includes downloading images or copying text for commercial purposes.
If you submit reviews, testimonials, or other content to us, you grant cobalt-mesa a non-exclusive, royalty-free, perpetual licence to use, reproduce, and display that content for promotional purposes.
You warrant that any content you submit is original, does not infringe third-party rights, and complies with all applicable laws.
Our website may contain links to external websites operated by third parties. These links are provided for convenience only. We do not endorse or control these external sites and are not responsible for their content, privacy practices, or terms of use.
We strive to ensure all information on our website is accurate and up-to-date. However, travel details, prices, and availability are subject to change. We cannot guarantee the accuracy of all information and are not liable for errors or omissions.
You should verify critical information directly with us before making travel decisions based on website content.
Our collection, use, and protection of your personal data is governed by our Privacy Policy and GDPR Compliance Statement. By using this website, you consent to our data practices as outlined in those documents.
This website contains advertising and promotional content for our travel services. Information presented is intended to inform and attract potential customers. While we strive for accuracy, promotional content should not be considered professional travel advice.
This website is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.
You agree to indemnify and hold cobalt-mesa harmless from any claims, damages, or expenses arising from your use of the website, violation of these terms, or infringement of third-party rights.
These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after changes constitutes acceptance of the modified terms.
For questions about these Terms of Use or to request permission for content use, please contact us:
cobalt-mesa
27 Colmore Row
Birmingham B3 2EW
United Kingdom
Email: [email protected]